McElwee Management LLC

An organization dedicated to building and supporting talent based teams that drive a superior customer experience.


Great Customer Service begins and ends with great talent

"The single most important thing to remember about any enterprise is that there are no results inside its walls. The result of a business is a satisfied customer."
Peter Drucker

About Us

We are a management team dedicated to providing resources, thought leadership and consulting to organizations wishing to improve their talent and service to their customers.  With over 30 years of experience in call centers, retail and financial services companies, the team provides a wealth of front line experience to recruiting, hiring and training a top talent team. 

We provide on-site review and consulting as well as guest speakers for your organization to not only build strong teams but to provide support and education on how to drive that team to providing superior customer service.